I missed the driver for my parcel collection, they left a calling card, what do I do now?

If you’ve missed your driver, you will need to re-book your collection. Visit www.parcelhero.com/collection to re-book. You will need your tracking number, along with the delivery postcode or phone number.

Note: You may have to pay a small fee for re-booking your collection. Find out more from our rebooking information page.

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