I no longer want my parcel to be collected - Can I drop it off instead?

Not all couriers offer a drop off service. If you have booked with UPS®, DPD, Parcelforce or Hermes, and your parcel is within the drop off size and weight restrictions, you can drop off your parcel at your closest drop off shop.

You can use the same labels you received when you booked to drop off.

Note: Sometimes the courier will still come to collect your parcel even after you have dropped it off. Politely let them know that you have dropped off the parcel, you will not be charged for this.

I didn’t book with a drop off courier

You may be able to change courier to book a drop off service instead.

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