Can the driver quote a reference I choose when they come to collect?

You can request that the driver quotes a specific reference by adding special instructions when you book your order. 

On the Address details page, once you have entered your parcel details, there is an option to “add collection instructions.” Simply select this and type your request for the driver to quote a reference.  


Note: Although this is an effective way to request a reference, we cannot guarantee that the collection driver will see these instructions. 

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