My shipping labels were fuzzy, can you resend?

Shipping labels are sent in a standard size and format. If they are fuzzy when printed, it is an issue with your printer.

To rectify this, make sure:

  • You are using a laser printer
  • Your printing settings are set to A4
  • Your print settings are set to ‘actual size’

If these are not your printer settings, your labels may print incorrectly. You can find out how to change settings on an HP printer here.

Note: If there is still a problem with your printer, you can choose to use ParcelHero’s pre-printed label service, but this come at extra cost.

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