Has the shipment been collected yet?

Most drivers will scan on collection of your shipment, so you can track your parcel to see if it has been picked up.

Some couriers will use a service partner with a handheld scanner, which will not update immediately. If this is the case then the tracking will not update until your parcel reaches the sorting depot, later in the day.

Note: Hermes collect until 8pm, so you will need to keep checking your tracking until then.

Was this article helpful?

0 out of 11 found this helpful

Query not answered? Send us a message >