What time will the courier arrive to collect my parcel?

Unfortunately, we are unable to provide an exact time for a parcel collection.

Drivers’ routes change throughout the day as they have very tight schedules and need to deal with large volumes of collections and deliveries and account for traffic congestion.

Note: Some services offer a ‘collect after’ time, which will be shown when you book.

What’s the latest the courier will arrive?

  • UPS – 7pm for residential addresses and 6pm for business addresses.
  • Hermes – 8pm
  • All other couriers – 6pm

Note: We recognise that many businesses close at 5pm or 5.30pm, and our couriers will normally aim to arrive before this time, but the official cut off for most is 6pm.  

Some services will allow you to drop your parcel off at specific drop off locations if you have no time to wait for the courier.

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