How long can the driver wait if the shipment is not ready?

With most of our partner couriers, drivers are authorised to wait up to five minutes per collection. However, this is not guaranteed and it is up to the driver if they stay or not. If they have many deliveries or a particularly busy route, they may not be able to wait.

Note: It's your responsibility to ensure your goods are ready on time. If collection fails you will need to rebook collection

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