My shipment requires a tail lift for collection. How can I get one sent?

You can book from a variety of couriers to collect your parcel; each courier has different regulations for collection. See below for each of our couriers’ unique tail lift collection guidelines.

Let us know that you need a tail lift by providing special instructions.

Courier How to request tail lift
DPD/UPS DPD/UPS do not use tail lifts on our network, choose a different courier if you need a tail lift.
TNT TNT can provide you with a tail lift dependent upon availability. Give us as much notice as you can that you will need a tail lift if you choose to use TNT.
FedEx FedEx can provide a tail lift for your parcel collection, make sure that you notify us as soon as you can that you will need a tail lift
Hermes Hermes are not able to provide a tail lift, Please choose another courier.
DHL DHL can provide you with a tail lift dependent upon availability. Give us as much notice as you can that you will need a tail lift if you choose to use DHL.

Note: Occasionally the courier will not be able to provide a tail lift for collection. If this is the case we will use a third-party to collect your parcel. You will be charged for this.

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