Why is there no tracking information on your website?

To see your tracking information, go to our tracking page. If your information is not displayed after entering your tracking number, your parcel status is:

  • Not collected
  • Collected today. Some of our partner couriers update their tracking information overnight.
  • Collected with a manual label. If this is the case, you’ll need to use the ‘update tracking number’ option on the tracking page.

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