Why did the carrier not follow instructions to leave the package in a safe place or deliver without a signature?

Most carriers do not deliver without a signature unless it's safe to do so. If you requested the courier to do so, it is left up to the driver’s discretion.

Most couriers will automatically re-attempt delivery on the next working day, but sometimes you may need to rebook delivery with the courier.

If you track your package and it's not out for delivery on the next working day, we recommend the recipient contact the delivering courier in the destination country. 


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