What date and time will my package be delivered?

We quote the date and time of delivery at the point of booking. Most couriers deliver between 8am and 6pm, Monday to Friday, but some couriers can deliver up to 8pm if it’s a residential address.

You can find your expected delivery date on the confirmation email we sent you when you booked, or when you track your shipment.

Unfortunately, we cannot provide a specific time window. Unless you booked on an AM delivery service the courier can deliver at any time. And because the drivers are so busy, they are unable to take calls requesting their estimated time of arrival. Unfortunately, we cannot offer any exceptions to this because our partner couriers do not offer this.

Note: Some couriers, like DPD, do provide a 1-hour delivery estimate. If you provided a mobile number at the point of booking, notifications will automatically be sent to you.

Was this article helpful?

1 out of 12 found this helpful

Query not answered? Send us a message >