When a package is delayed due to a carrier error, your options depend on the service you initially selected and the destination you're shipping to.
If you purchased an AM delivery service, and your parcel is delayed, the courier will automatically attempt AM delivery on the next business day. If you purchased a before 10AM or before 12PM service and need it upgraded to a before 9AM delivery service, then please contact us.
If you did not purchase an AM delivery service and instead used a normal 'End of day' express or economy service, we are unfortunately unable to arrange a faster delivery if your shipment is delayed.