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Other collection questions
Other collection questions
12 articles
Can I provide special instructions for the collecting driver?
I entered the wrong collection address; how can I change it?
Can I send from countries other than the UK?
Why is a different courier picking my parcel up?
How long can the driver wait if the shipment is not ready?
The driver took the wrong parcel. What can I do?
Will the courier come inside to collect my parcel?
Can I leave my parcel unattended in a safe place for collection?
Can the collecting courier call me before collection or when they are outside?
Can I drop off my parcel at the courier depot?
Which courier will be collecting?
Why have I received a failed collection email when my parcel has already been collected?
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